FAQ's & Support"

Haven't received your weekly plan over text yet?

If you have not received your weekly meal plan via SMS, you may not have accepted SMS delivery at checkout. You can confirm your SMS delivery now using the button below. If you may have entered the wrong phone number, you can update this by going to the Account section and clicking Manage Subscription.

If your phone number has changed or you entered the wrong number at checkout, you can update it anytime by going to the Account section and clicking Manage Subscription. This ensures your weekly Tucka Time meal plan is delivered to the correct mobile number every Sunday.
No. Many people already have pantry staples like oil, salt, spices, and sauces, so you may not need to purchase every item each week.
Not at all. The grocery list is simply a guide to make shopping easier and more organised. If there’s an ingredient you don’t like or are allergic to, you can easily swap it for something similar that suits your preferences.
No. The meals are designed to be simple, quick, and beginner-friendly with easy preparation steps.
The estimated grocery total is based on average supermarket pricing and budget brands. Actual costs may vary depending on store, location, and brand choices.
The grocery lists are designed around budget ingredients and common supermarket items to help keep weekly grocery costs low.

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